TERMS AND CONDITIONS

Opening an account
In order to open an account, clients will be required to complete a Murcia & Co credit application form. Once all documentation has been signed and delivered to Murcia & Co, please allow a maximum of 48 hours for approval of account.

Placing an order
To place an order with Murcia & Co, please call our office number on 021 418 7891 or alternatively email all orders to jarrid@murciaco.com.

When placing an order, please ensure that you specify:
• The style code provided.
• 9ct or 18ct.
• White gold, Yellow Gold, Rose gold

Delivery
All in stock items ordered before 1pm will be delivered within 48 hours. There will be no delivery charge on orders over the value of R3000.

Returns
All merchandise may be returned within 10 days from invoice, provided it is returned with in the same condition that it was delivered. All merchandise returned is at the cost of the client.

Jewellery
Please note the images provided are not actual size. Due to the nature of the product the actual stone weights of the product may vary slightly from the advertised weights. All diamond and tanzanite items will be accompanied by an in-house authentication card. The diamond qualities used in the articles presented in the catalogue are:

• H -J in colour and SI in clarity for 18kt merchandise
• I – K in colour and SI in clarity for 9kt merchandise